---
url: >-
  https://acquirer-api-docs-v4-en.pingpongx.com/en/notes/saas/Shopify/Logistics/index.md
description: >-
  The Shopify logistics binding documentation guides users on how to install and
  configure logistics applications on the Shopify platform to automatically
  capture shipping information for orders. This process includes creating a
  custom App, configuring permissions, saving tokens and store subdomain names,
  and completing the final binding in the PingPong Checkout backend. Ensuring
  timely upload of logistics information helps meet compliance requirements and
  avoids affecting withdrawal review and settlement limits.
---
## Background

According to relevant compliance requirements, order logistics information must be uploaded. To avoid affecting withdrawal review efficiency and RMB settlement limits, you need to bind the logistics app according to this method to enable automatic logistics capture subsequently.

## Shopify Logistics Binding Steps

### Step 1. Go to the logistics APP installation page

Click 【Settings】->【Apps and sales channels】->【develop apps for your store】 or click 【Develop apps】 in the upper right corner
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image1.png" name = "Figure 1" ></v4-iImage>

### Step 2. Allow custom app development

Click 【Develop apps】 to enter 【APP development】->【Allow custom app development】
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image2.png" name = "Figure 2" ></v4-iImage>

### Step 3. Create an app
 Select 【Create an app】
 <v4-iImage src="/v4/saas/shopify/logisticsImages/media/image3.png" name = "Figure 3" ></v4-iImage>

### Step 4. Set App name

Customize App name->Create app

<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image4.png" name = "Figure 4" ></v4-iImage>

### Step 5. Configure App

Select configuration->configure
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image5.png" name = "Figure 5" ></v4-iImage>

### Step 6. Save
 Check reader_orders, save
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image6.png" name = "Figure 6" ></v4-iImage>

### Step 7. Install app

Click Install app

<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image7.png" name = "Figure 7" ></v4-iImage>

### Step 8. Copy Token and save

- Token information can only be copied once, please keep it properly. If lost, click Uninstall app then Install app again to get a new Token

<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image8.png" name = "Figure 8" ></v4-iImage>
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image9.png" name = "Figure 9" ></v4-iImage>
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image10.png" name = "Figure 10" ></v4-iImage>
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image11.png" name = "Figure 11" ></v4-iImage>

### Step 9. Get store subdomain

Get store subdomain ([xxx.myshopify.com](http://xxx.myshopify.com/)) and save

<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image12.png" name = "Figure 12" ></v4-iImage>

### Step 10. Logistics binding

Login to pingpong checkout backend 【**Website Management**】->【**Submit Website Review**】->【**Select corresponding store**】->【**Logistics Binding**】

<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image13.png" name = "Figure 13" ></v4-iImage>
<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image14.png" name = "Figure 14" ></v4-iImage>

### Step 11. Complete binding

Enter the domain and token obtained from shopify to complete the binding.

- After successful binding, the " <img src="/v4/saas/shopify/logisticsImages/media/image15.png"></img>
  " under DEFAULT store changes from gray to blue " <img src="/v4/saas/shopify/logisticsImages/media/image16.png"></img>"

<v4-iImage src="/v4/saas/shopify/logisticsImages/media/image17.png" name = "Figure 15" ></v4-iImage>

::: note Note
1. After logistics app binding, it will automatically fetch existing orders from the past two months. Subsequent orders will be automatically fetched, but orders older than two months need manual login to 【**pingpongcheckout backend**】->【**Order Management**】->filter status 【**Not Uploaded**】->【**Export Current Results**】, then complete the logistics information (query URL, tracking number, logistics company), product names, etc., and upload in bulk;
2. After logistics app installation, logistics information fetching will be completed within approximately 24 hours. Please monitor the logistics fetching status during this time; if not fetched beyond this timeframe, contact pingpong payment operations for confirmation;
3. Confirm whether the store is in closed status. If closed, contact pingpong payment operations in advance, otherwise logistics fetching will fail.
:::